Shipping policy

Shipping & Delivery Policy

At ZahraClasp, we are committed to delivering your selected shirts, pants & trousers, and skirts with care and efficiency. Please review our shipping terms below to understand how your orders are processed and delivered.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation. Once your order is processed, you will receive a confirmation email with tracking details at support@zahraclasp.com.

Shipping Method & Coverage

We offer a single, reliable Standard Shipping option for all destinations. This service is available for every product category on our site, including shirts, pants & trousers, and skirts. Standard Shipping typically delivers within 5–10 business days depending on your location and customs processing times.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the total weight of your order. Please note that ZahraClasp does not offer free shipping at this time. The exact shipping cost will be clearly displayed before you confirm your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package’s journey. If you do not receive tracking information within 3 business days of order confirmation, please contact us at support@zahraclasp.com.

Delivery Delays

While we strive to meet estimated delivery times, occasional delays may occur due to weather conditions, customs inspections, or carrier issues. If your order is significantly delayed, our support team is available to assist you via email at support@zahraclasp.com.

Shipping Restrictions

We currently ship to most regions worldwide. However, some remote areas or countries may have limited delivery options. If we are unable to deliver to your address, we will notify you promptly and issue a full refund for the item cost and shipping charges.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. Provide your order number and a description of the issue, and we will resolve it promptly. Reach us at support@zahraclasp.com.

Contact Information

For any shipping-related questions, please email our support team at support@zahraclasp.com. We aim to respond within 24 hours on business days.